Under normal circumstances, the HaloChat project team will not proactively contact users through private messages.
If anyone claims to be from the HaloChat project team, please remain vigilant and verify carefully to avoid scams or impersonation fraud.
HaloChat will never ask users to:
- Share private keys
- Provide wallet recovery phrases
- Transfer digital assets
- Reveal account passwords
If you need assistance or have any questions, please contact us only through the following official channels:
Official Support Channels
HaloChat In-App Support
You may also contact HaloChat customer support directly within the app.
Add the official HaloChat support account to initiate a consultation.
Our support team is available to assist you and will respond as soon as possible.
For your security, please verify that you are communicating through official and publicly listed channels only.